Serving Miami since 2003
Get a Miami IT team that handles the work, not just the tickets.
Your business runs on technology. When it breaks, your team stops. When it slows down, your customers feel it. Nexacore takes IT off your plate so you can run your business instead of running your IT company.
Switching IT providers without the downtime.
Most business owners stay with their current IT company longer than they should. The reason is rarely price. It is fear. Fear that passwords will get lost in the handoff, that the current provider will stop returning calls, that something will break in the middle of the switch and nobody will own it.
We handle the transition in a controlled, step-by-step process so nothing gets dropped.
Our switching process includes:
Direct coordination with your current IT provider
Secure transfer of passwords, credentials, and documentation
Off-boarding their tools and deploying ours on the same day
Most devices take minutes, not hours, with no interruption to your team
Same-day verification that backups, security, and monitoring are live
Comparison based on common service patterns across Miami-area managed service providers.
Our current IT company takes forever to respond.
We answer tickets in under 15 minutes on average, and we publish our response times every month. You will know exactly how fast we are because we will show you.
Our systems are slow and we keep getting downtime.
Most downtime comes from missed patches, aging hardware, and reactive support. We move you to proactive monitoring and a maintenance schedule on day one, then run quarterly reviews to catch issues before they cost you a day of work.
We are worried our network is not secure.
We deploy endpoint protection, email filtering, multi-factor authentication, employee security training, and continuous monitoring. If something gets through, we have backup and recovery in place so you are not negotiating with criminals.
We have outgrown our existing IT guy.
A one-person IT shop runs out of capacity once you cross 20 to 30 employees. We bring a full team plus a virtual CIO who plans your tech strategy alongside your business strategy.
Our IT bills are unpredictable.
You get a flat monthly price for unlimited support. No hourly billing, no surprise invoices, no debates about whether something is in scope.
What happens if I cancel my subscription?
If you cancel your subscription, you'll retain access to the content you've created. You can export it as needed. Your data remains yours.
Scale
As your business grows, your IT scales with you. New offices, new hires, new compliance requirements. We handle it.
24/7 Network Monitoring
We watch your network continuously and respond to issues before your team notices them. Most problems get resolved before they become outages.
Cybersecurity and Threat Protection
Endpoint protection, email security, multi-factor authentication, and employee training. We layer defenses so a single mistake does not bring down your business.
Enhanced Cloud Services and Microsoft 365 Performance & Security
Setup, migration, and ongoing management for Microsoft 365, Azure, and other cloud platforms. Your team gets secure access from anywhere with no performance drops.
Onsite and Remote Support
Most issues get fixed remotely in minutes. When we need to come to you, we are local and we show up. No tickets routed to a call center across the country.
Hardware and Software Procurement
We source, configure, and deploy the equipment your team needs. You get partner pricing and we handle the warranty work.
Backup and Disaster Recovery
Daily backups, tested recovery, and a documented plan for what happens when something goes wrong. Most clients never need it. The ones who do are glad it is there.
What is included in your managed IT services?
How fast do you respond when something breaks?
Do you work with businesses outside healthcare?
How does the switch from our current IT company work?
How is pricing structured?
Do I get a dedicated point of contact?
Service Areas in Miami
Ready for IT that just works?
Book a free 30-minute IT assessment. We will review your current setup, flag the risks, and show you what flat-fee managed IT would look like for your business. No pressure, no obligation.